As a reminder, below is a list of reliable resources available across Somerset that may be useful.
Check for flooding – https://check-for-flooding.service.gov.uk/
Comprehensive flooding guidance from Somerset Council – https://www.somerset.gov.uk/beaches-ports-and-flooding/flooding-information-and-advice/preparing-for-flooding/
Emergency Volunteer Action Group – WHO WE ARE – EVAG
Support for households with the highest risk of flooding – FloodRe
Sign up for flood warnings – Flood Warnings
Prepare for flooding – Somerset Council
Somerset Prepared property level flood resilience – Somerset Prepared
During flooding:
Somerset Council advice during flooding – https://www.somerset.gov.uk/beaches-ports-and-flooding/flooding-information-and-advice/during-flooding/
Somerset Council owned or uninsured housing support – 0300 123 2224
To report flooding to Somerset Council – https://swt-self.achieveservice.com/en/service/Flood_report
School closures – https://www.somerset.gov.uk/children-families-and-education/school-life/school-closures/
After flooding:
Make a claim (if you feel the council is at fault) – https://www.somerset.gov.uk/roads-travel-and-parking/insurance-claims/
Online tool to report flooding – https://fort-somerset.dorsetcouncil.gov.uk/
IF YOU ARE IN IMMEDIATE DANGER – CALL 999
FOR NON-URGENT FLOODING CONCERNS – CALL 101
Driving advice
Do not drive through deep water. Cars can stall and be washed away.
Drive at speeds appropriate to the weather conditions, and remember that surface water can cause aquaplaning.
If you are travelling a long distance, make sure you have clothing, blankets, food and drink in the car in case you are caught up in long delays.
Other advice
Do not enter moving water. Moving water 18 inches or 45 centimetres deep can knock an adult over.
Be aware of the location of drain and manhole covers. Water pressure can lift them out of place leaving a hidden danger.
All flood water is potentially contaminated. Do not allow children to play in it and make sure you wash yourself thoroughly if you have been in contact with flood water.
Make sure, where possible, that drains and screens are clear of debris to allow water to flow away freely.
Do not approach any power cables that have been brought down by the weather. They could be live and therefore dangerous.
Check that pets and livestock kept outside can move freely and escape rising water.
If you are travelling in remote areas, make sure family or friends know when you are leaving and your expected arrival time.
Make sure mobile phones are fully charged – emergency calls are free even if you have no credit.
Check to make sure elderly or vulnerable neighbours are safe.
Do not put yourself at risk.